Measuring the Invisible: How Inclusion Impacts the Bottom Line

We spoke with DEI expert Paolo Gaudiano about the importance of inclusion in the D&I discussion, and how to effectively measure it.

There’s growing awareness that an inclusive workplace can support greater diversity, and that inclusion is key to overall company performance.

However, inclusion has proven hard to define and measure because, in some ways, it is invisible.

We sat down with Paolo Gaudiano, CEO of Aleria, who introduced an approach that combines behavioral science and computer simulations to define and measure inclusion, and to link inclusion to company performance.


Paolo Gaudiano is CEO of Aleria, President of Aleria Research, and Executive Director of Quantitative Studies of Diversity and Inclusion (QSDI) at the City College of New York. These organizations combine Paolo’s decades of experience in business, technology and academia, to transform how people think about diversity and what they do about it, with the ultimate goal of making our society more inclusive and equitable. Paolo is a Forbes contributor on Diversity & Inclusion, and has written for and been interviewed by a number of other media outlets.

He holds degrees in Applied Mathematics, Aerospace Engineering and Computational Neuroscience, and is the recipient of numerous awards including a Neuroscience Fellowship from the Sloan Foundation, a Young Investigator Award from the Office of Naval Research, and a Moonshot House Fellowship from the Kravis Center for Social Impact. He was a tenured faculty member at Boston University and has also taught at Tufts University and CCNY.

Twitter: @icopaolo (individual) @aleriapbc (company)
TEDx talk:

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